Privacy Policy

This privacy policy will explain how Freeland Yacht Spars Limited uses the personal data it collects from you when you use its website, make an enquiry or make a booking.

 

Freeland Yacht Spars Limited is the controller and responsible for your personal data.

 

Topics:

 

• What data does Freeland Yacht Spars Limited collect?

• How does Freeland Yacht Spars Limited collect your data?

• How will Freeland Yacht Spars Limited use your data?

• Who does Freeland Yacht Spars Limited share your data with?

• How does Freeland Yacht Spars Limited store your data?

• What are your data protection rights?

• What are cookies?

• How does Freeland Yacht Spars Limited use cookies?

• What types of cookies does Freeland Yacht Spars Limited use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to Freeland Yacht Spars Limited privacy policy

• How to contact Freeland Yacht Spars Limited

 

How to contact the appropriate authorities

 

 

What data does Freeland Yacht Spars Limited collect?

 

Personal data, or personal information, means any information about an individual from which that person can be identified. Freeland Yacht Spars Limited may collect, use and store the following personal data:

 

• name, email address, address and phone number(s);

• dates of rental period;

• any feedback you might give Freeland Yacht Spars Limited on your stay in its accommodation; and

• information about how you use its website.

 

 

How does Freeland Yacht Spars Limited collect your data?

 

You may give Freeland Yacht Spars Limited your personal data by filling in forms or by corresponding with us via our website, phone, email or otherwise. This includes personal data you provide when you:

 

• voluntarily complete a customer enquiry form via Freeland Yacht Spars Limited’ website;

• make a booking to stay in its accommodation; or

• provide feedback or otherwise contact Freeland Yacht Spars Limited.

 

 As you interact with the Freeland Yacht Spars Limited website, it will automatically collect certain technical data about your equipment, browsing actions and patterns. Freeland Yacht Spars Limited collect this personal data by using cookies.

 

Freeland Yacht Spars Limited will receive the names of all occupiers staying in its accommodation from the lead customer via the Freeland Yacht Spars Limited booking form.

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How will Freeland Yacht Spars Limited use your data?

 

Freeland Yacht Spars Limited collects your data so that it can:

 

• email or phone you with available booking dates for its accommodation;

• manage your booking, including the collection of payments;

• assist with any queries you may have regarding its accommodation;

• administer the Freeland Yacht Spars Limited website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data); and

• improve its accommodation and customer experiences.

 

Freeland Yacht Spars Limited will only use your personal data when the law allows it to. Most commonly, it will use your personal data in the following circumstances:

 

• Where it needs to perform the contract it is about to enter into or has entered into with you.

• Where it is necessary for its legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where it needs to comply with a legal obligation.

 

 Who does Freeland Yacht Spars Limited share your data with?

 

 Freeland Yacht Spars Limited may share your personal data with the following parties:

 

• Service providers acting as processors based in the UK who provide IT services.

• Professional advisers including lawyers, auditors and insurers who provide legal, insurance and accounting services.

• HM Revenue & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances.

• Third parties to whom it may choose to sell, transfer or merge parts of its business or its assets. If a change happens to its business, then the new owners may use your personal data in the same way as set out in this privacy policy.

 

Freeland Yacht Spars Limited require all third parties to respect the security of your personal data and to treat it in accordance with the law. It does not allow its third-party service providers to use your personal data for their own purposes and only permits them to process your personal data for specified purposes and in accordance with its instructions.

 

 Freeland Yacht Spars Limited will not pass your data onto any third party for marketing purposes.

 

 

How does Freeland Yacht Spars Limited store your data?

 

Freeland Yacht Spars Limited will only retain your personal data for as long as reasonably necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. It may retain your personal data for a longer period in the event of a complaint or if it reasonably believes there is a prospect of litigation in respect to its relationship with you. It will retain certain data as follows:

 

• Enquiry data will be kept for one week;

• Booking details will be kept for 12 months;

• Sales invoices will be kept for 7 years; and

• Feedback forms will be retained for 12 months.

 

Once the time periods above have expired, Freeland Yacht Spars Limited will securely delete your data.

 

Freeland Yacht Spars Limited securely stores your data only on its local computer system which is located in the UK.

 

 

What are your data protection rights?

 

Freeland Yacht Spars Limited would like to make sure you are fully aware of all of your data protection rights. Under certain circumstances you are entitled to the following:

 

The right to access – You have the right to request Freeland Yacht Spars Limited for copies of your personal data that it holds.

 

The right to rectification – You have the right to request that Freeland Yacht Spars Limited correct any information it holds that you believe is inaccurate, although it may need to verify the accuracy of the new information. You also have the right to request Freeland Yacht Spars Limited to complete information you believe is incomplete.

 

The right to erasure — You have the right to request that Freeland Yacht Spars Limited erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Freeland Yacht Spars Limited restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Freeland Yacht Spars Limited processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Freeland Yacht Spars Limited transfer the data that it has collected to another organisation, or directly to you, under certain conditions.

 

If you would like to exercise any of these rights, please contact Freeland Yacht Spars Limited at info@collars.co.uk.  Freeland Yacht Spars Limited will try to respond to all legitimate requests within one month. Occasionally it could take longer than a month if your request is particularly complex or you have made a number of requests. In this case, Freeland Yacht Spars Limited will notify you and keep you updated.

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, Freeland Yacht Spars Limited may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, it could refuse to comply with your request in these circumstances.

 

​Freeland Yacht Spars Limited may need to request specific information from you to help it confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

 

 

What are cookies?

 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit Freeland Yacht Spars Limited website, Freeland Yacht Spars Limited may collect information from you automatically through cookies or similar technology.

 

For further information, visit allaboutcookies.org.

 

 

How does Freeland Yacht Spars Limited use cookies?

 

 Freeland Yacht Spars Limited use cookies in a range of ways to improve your experience on its website, including:

 

• Understanding how you use its website

 

What types of cookies does Freeland Yacht Spars Limited use?

 

There are a number of different types of cookies, however, the Freeland Yacht Spars Limited website uses:

 

• Functionality — Freeland Yacht Spars Limited uses these cookies so that it recognises you on its website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Freeland Yacht Spars Limited uses these cookies to collect information about your visit to its website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

 

 

How to manage cookies

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Freeland Yacht Spars Limited website.

 

 

Privacy policies of other websites

 

 The Freeland Yacht Spars Limited website may contain links to other websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. The Freeland Yacht Spars Limited privacy policy applies only to Freeland Yacht Spars Limited’ website, so if you click on a link to another website, you should read their privacy policy.

 

 

Changes to Freeland Yacht Spars Limited privacy policy

 

Freeland Yacht Spars Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in June 2021.

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

 

How to contact Freeland Yacht Spars Limited

 

If you have any questions about Freeland Yacht Spars Limited privacy policy, the data the Company holds on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact Freeland Yacht Spars Limited at info@oxfordholidaycottages.co.uk.

 

 

How to contact the appropriate authority

 

Should you wish to report a complaint or if you feel that Freeland Yacht Spars Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel. 0303 123 1113